FAQs

Frequently Asked Questions.
Here are some common questions about Graphigate.com

How long is the turnaround for Facebook Cover and Facebook Ad Design?

The turnaround time for facebook cover or facebook ad design is from 3 to 7 days. Anyway you have got a direct line with me, you can write me at anytime, following fb.com/graphigatedotcom , adding me on Facebook or Linkeding, writing me in the Chat or sending me a message from the contact form.

What is Money Back Guarantee?

For all the orders I receive here on Graphigate.com I offer 100% Money Back Guarantee. This mean that if, at any time after placing the order, after receiving the preview graphic done, before the delivery of the definitive files, you are free to tell me: “Hey Claudio, maybe we are not on the right track, I want my money back”.

I Will refund the order instantly. Why do I do this? Because this way you are free to try without any risk! Order now with confidence.

What kind of file will I receive?

This depends on the kind of graphic you order. Mostly is PNG, that is the better file format to use on the social networks, because it doesn’t lose quality (here is a tip worth $$$ found in a FAQ list, lol). If you order a web banner or a print graphic design, then you can tell me what’s the best file formats for you.

How do I make a payment?

Payments on Graphigate.com are secured by the PayPal Getaway System plus the SSL (Secure Sockets Layer) Certificate (that is the https you see in address bar of your web browser).

Once you send a payment you will be Instantly contacted from me so that we can start the order.

Do you have another question? Send me a message!